Success Story | Aviation Industry | Oracle Cloud Apps
Wayne County Airport:
Transforming Airport Operations
with Oracle Cloud Solutions
Wayne County Airport: Transforming Airport Operations with Oracle Cloud Solutions
Grounded by Outdated Systems
The Wayne County Airport Authority (WCAA) faced significant operational challenges due to outdated technology infrastructure. Their legacy ERP system, Tyler Munis, was over two decades old and struggled to meet the demands of a modern airport. Moreover, the system’s integration with eleven other applications resulted in data inconsistencies and hindered accurate forecasting and reporting.
To overcome these obstacles, the WCAA partnered with Vigilant to implement a comprehensive Oracle Cloud solution. Vigilant’s solutions included a suite of Oracle applications covering financial management, procurement, human capital management, and performance management. A crucial component was the development of a PaaS solution to integrate with Fusion, unlocking valuable statistical insights previously unavailable.
Rapid Ascension with Vigilant to Transform Operations
Vigilant is successfully integrating more than ten third-party applications into Oracle Fusion Cloud through API integration. The approach for consolidating data into a single system, eliminating manual data entry and reducing errors. The Wayne County Airport Authority implemented a comprehensive organizational change management strategy to ensure a smooth transition to the new Oracle Cloud processes. Vigilant’s alignment with Oracle Cloud best practices empowered employees to embrace the new system effectively. The solution offers advanced capabilities for future integrations, allowing the airport authority to adapt to evolving needs and scale accordingly. Additionally, the enhanced reporting capabilities within Oracle Fusion Cloud provide valuable insights to inform data-driven decision making and improve overall performance.
The implementation is expected to yield impressive results. The WCAA believes the streamlined operations will create a 30% reduction in manual data entry tasks. Improved decision-making capabilities due to real-time data and accurate forecasting will lead to additional on-time flight departures. Enhanced collaboration among departments will result in a more efficient work environment, resulting in an approximate 15% improvement in customer satisfaction. The new cloud-based infrastructure will also provide a scalable and flexible foundation for future growth.
The Oracle Cloud implementation has been a game-changer for the WCAA," said Amresh Gupta, Director of Oracle Applications at Vigilant Technologies. "We've seen significant improvements in efficiency, accuracy, and collaboration. The system has empowered WCAA to make data-driven decisions that have positively impacted their operations."
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