Oracle Applications Support Service Offerings
For any organization, Oracle Applications (on-premise or Cloud) is an investment with goals – and no matter how big those goals are, Vigilant has the expertise & knowledge to help you in achieving them.
With our 20+ years of Oracle Applications experience, we have supported a wide range of large and small operations for applications across the Oracle technology stack.
Our On-Demand Oracle Applications Support Management Services Includes
E-Business Suite
Cloud ERP
Cloud HCM
EPM
Oracle Applications
Support Activities
Application Support
User Inquiries
Master Data Maintenance
Business Process & System Configuration
Security Maintenance
Report, Support & Enhancements
Integration Support
Conversion & Data Loads
Tenant Maintenance
Release Management
Breaks / Fix/ Enhancements
Cross Platform Release
Weekly Release Impact Analysis
Major Release Analysis
Major Release Regression Testing
User Adoption
Application Enrichment
Reporting / Analytics
New Module Implementation
Self-service / Mobility
Additional Integrations
Mergers / Acquisitions
Why Vigilant
Oracle Platinum Partner with 275+ Oracle Experts
On-shore, off-shore & hybrid engagements available to offer you an affordable yet effective blended service model
Certified and Experienced Consultants
All Oracle modules including ERP, HCM, SCM, EPM & more (Configuration, setup and process assistance)
Cloud Implementations & Managed Services
Delivered numerous cloud implementations & managed services worldwide for companies of all sizes
Flexible Managed Service Plans
Flexible managed service plans with 24 x 7 x 365 support (Guaranteed 15 minute or less response time for critical issues)
Key Service Highlights
Guaranteed SLAs, pay as you use and expand scope on-demand
We’ve earned the trusts of 250+ Enterprise clientswith our seamless delivery.
Can we earn your trust by executing any one of the following initiatives?
- Any Ad hoc Projects
- Long Standing Critical Issues
- Reporting needs
- Testing Services for quarterly patch updates