Vigilant Technologies LLC

20+ Years of Oracle Applications Experience

Oracle Cloud Applications Support


Streamline your support requests

Start clearing your pending support requests and proactively focus on enhancing your investments in Oracle Cloud

Oracle Applications Support Service Offerings

For any organization, Oracle Applications (on-premise or Cloud) is an investment with goals – and no matter how big those goals are, Vigilant has the expertise & knowledge to help you in achieving them. With our 20+ years of Oracle Applications experience, we have supported a wide range of large and small operations for applications across the Oracle technology stack.

Application Support

Functional and technical support

Roles/Security Maintenance

Integration Support

Error tracking and debugging

Continuous process improvement

Comprehensive user support

Conversion & Data Loads

User provisioning

Training needs

Technical troubleshooting

Performance monitoring

Performance testing

Documentation development and maintenance

Release Management

Major Release Analysis

Impact on the environment

Educate users on the new features and functionality

Additional or amended ways to perform existing activities

Address any Breaks / Fix/ Enhancements

Identifying changes between Releases that impact on security and controls

Major Release Regression Testing

User Adoption

Summary Analysis of New features and functionality

Application Enrichment

New Module Implementation

Additional Integrations

Additional  Reporting/Analytics

New Functionality/Configuration changes

Mergers / Acquisitions

Why Vigilant

Oracle Platinum Partner with 275+ Oracle Experts

On-shore, off-shore & hybrid engagements available to offer you an affordable yet effective blended service model

Certified and Experienced Consultants

All Oracle modules including ERP, HCM, SCM, EPM & more (Configuration, setup and process assistance)

Cloud Implementations & Managed Services

Delivered numerous cloud implementations & managed services worldwide for companies of all sizes

Flexible Managed Service Plans

Flexible managed service plans with 24 x 7 x 365 support (Guaranteed 15 minute or less response time for critical issues)

Key Service Highlights

Guaranteed SLAs, pay as you use and expand scope on-demand

We’ve earned the trusts of 250+ Enterprise clients with our seamless delivery.

Can we earn your trust by executing  any one of the following initiatives?

  • Any Ad hoc Projects
  • Long Standing Critical Issues
  • Reporting needs
  • Testing Services for quarterly patch updates