Wireless Telecom Provider | Oracle iExpenses
Pioneering Period Close and
Expense Management with
R12.1.3 Upgrade
Pioneering Period Close and Expense Management with R12.1.3 Upgrade
Customer Background
Customer is a wireless telecommunications provider with operations base in Canada.
Key Modules
- Order Management
- Inventory
- Bills of Material
- Cost Management
- Purchasing
- Procurement
- Fixed Assets
- Cash Management
- General Ledger
- Account Payables
- Account Receivables
- Project Costing
Business Challenge
Customer had migrated to R12.0.6. As the initial R12 version had lot of issues, customer wanted to migrate to R12.1.3 so that along with the fixes for existing bugs, they also wanted to avail the new features that are available in R12.1.3. Customer also wanted to migrate from HP-UX 11.3 to Red Hat Linux and also the database to be upgraded as part of the project. Also the customer wanted to implement Oracle Internet Expenses application as part of the project.
- Training a vast number of users on the new module-iExpenses: enabling them to submit their expenses and get compensated seamlessly.
- Collaborating with a third party vendor to ensure a successful completion to UAI.
- Completing the upgrade well ahead of the peak business times of ‘back to school.’
Solution and Approach
As the trusted partner, Vigilant took a proactive initiative to resolve few critical issues prior to the upgrade as they provided a lot of value to the business as a whole. Vigilant also made sure all the rest plans were created by the user community ahead of time to ensure that the system can be tested fully and this also ensured the users are familiar with the entire process flow. Vigilant implemented Oracle Internet Expenses application and ensured adequate Training was provided by using the ‘Train and Trainer’ approach.
Benefits
With Vigilant unique approach, the upgrade was completed within budget and on-time
With the implementation of iExpenses, with the savings in time, the payables team was able to focus and constantly analyze the various spends to reduce costs
Additional reports and processes created during this process, enabled the business to manage the period close very effectively and reduced the time to close the period.
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