Culture & Values

1. Trust as the Foundation

We understand the weight of trust when clients choose us to drive their success, not just their company’s success, but their personal success as leaders. We don’t take this trust for granted. With all 400 members of our team aligned, we do everything in our power to deliver on our promises and ensure the final outcome is a success. If challenges arise, we are committed to making it right and protecting the trust we’ve earned.

2. Competing with the Giants

We understand that in many cases, CIOs and business leaders select large consulting firms because they feel like the “safe choice.” These firms are often chosen because they’re easier to defend if things go wrong. But being big doesn’t always mean being the best.

At Vigilant, we work harder and smarter to prove that we are the best in our space. Our reputation is built on:

• Pride in Outcomes: Delivering results we can stand behind with confidence.
• Earned Respect: Gaining the trust and admiration of our clients through exceptional performance.
• Doing Right: Ensuring we serve our clients and their people with integrity and commitment.

We don’t see our clients as dollar signs; we see them as friends and partners. Every conversation is an opportunity to build deeper connections, not just a transaction.

3. Experience Over Cost

At Vigilant, we prioritize expertise and quality over cost-cutting. Every member of our team is A-Team, ensuring that you receive top-tier talent without compromise. This approach saves time, reduces risk, and delivers an unmatched customer experience.

4. Flat Organization, Maximum Value

Our flat organizational structure means we operate with minimal overhead. These savings are passed directly to our clients, enabling us to focus on delivering high-quality outcomes while maintaining competitive pricing. By eliminating unnecessary layers, we ensure efficiency and value in every engagement.

5. High-Level Accessibility

When you work with Vigilant, you know exactly who’s in your corner. Our focused growth ensures we remain highly accessible, with no confusion over account ownership. You’ll always have a direct line to the people driving your success.

6. Low Turnover = Stability

Our dedication to excellence and personalized service attracts and retains top talent. This means low turnover, ensuring stable relationships and consistent account management that you can rely on.

7. Agility Matters

In a fast-changing business environment, agility isn’t just a buzzword; it’s a necessity. As a privately held and organizationally flat company, Vigilant is built to adapt quickly. While others are bogged down by red tape, we’re already delivering solutions.