Careers

Vigilant is expanding its sales team with an immediate opening for a Business Development Representative. This individual will develop and qualify relationships with prospective new customers, present Vigilant Technologies, solutions, and services, and schedule/support introductory meetings with Vigilant sales representatives.

Additionally, you will be responsible for generating new business through outbound calls and social media referrals.

Duties and responsibilities:
· Developing and maintaining relationships with prospects to achieve goals
· Reaching out to and qualifying leads through outbound calling and social media
· Maintaining, qualifying, and growing existing leads
· Promoting the company products and services
· Scheduling and hosting customer introduction meetings with Vigilant sales and following-up on a timely basis to develop opportunities.

Requirements and qualifications:
· Minimum – Bachelor’s degree in Business, Marketing, or related field.
· Minimum – 5-6 years of proven experience in a business development role, preferably in the Information Technology field.
· B2B, Tech sales experience preferred
· Experience with CRM software
· Proficiency in MS Office
· Excellent written and verbal communication skills
· Ability to work independently with minimal supervision
· Ability to deliver results
· Strong time management and organizational skills
· Ability to identify opportunities and to develop and implement effective sales, strategies.

This position may be remote, working East Coast hours or a hybrid role with 2 days in our Troy, MI office (preferred for initial training, planning and ramp-up)

What we offer:
Competitive salary and benefits commensurate with Candidate’s prior experience and validated earnings history.

Shift Timings: 2:00 PM to 11:00 PM
Department: Applications

Key Responsibilities:
• Must have experience in developing BI Publisher, SQL and OTBI Reports.
• Strong experience in design and development of integrations using FBDI File Uploads and extracting Oracle ERP Cloud data using BI Publisher reports in various end-to-end Oracle Fusion ERP implementations.
• Good hands-on experience in monitoring, debugging of technical integration and migration of failures.
• Working experience on Integrating Oracle Cloud SaaS with external applications using PaaS extension integration tools (OCI/OIC/VBCS).
• Must have knowledge on the roles controlling the security required for Reporting and other Technical Integrations, Processes etc.,
• Must have executed Data Conversions for Cloud Implementation Projects which includes working with business to explain the data template files, mapping the fields with Legacy System, performing sanity check on data files and providing feedback, upload the data, extract the data, and reconcile the upload, error resolution and obtaining Data  Conversion sign-off.
• Should have decent  functional knowledge on some modules to execute end-to-end transactional flow in SCM and/or Finance.
• Must have experience on different phases of the project like Requirement Gathering, CRP/Prototype/Sprint, SIT, UAT, Cut Over and the deliverables coming out of each phase.
• Oracle Cloud Screen Personalization through Sandbox and Groovy Scripting.
• Knowledge on Oracle EBS, SQL/PL-SQL, Forms, Reports, Workflow, OAF,VBCS,PBCS is nice to have.

Department: Database Engineering

Key Responsibilities:
• Strong in SQL Server DBA & performance tuning
• Experience in installing and Upgrading SQL Server databases version 2012, 2014, 2017, 2019 and 2022.
• Experience in Migration of SQL Server from Lower version to Higher both in place and Side by Side.
• Experience with troubleshooting Windows 2012,2016,2019,2022
• Experience with Backups and restore in Native, Azure workloads and Third-party tools like (Avamar, Druva, Veeam)
• Writing & optimizing SQL statements, clustering, HA, DR. Exp in DMV & DDL queries.
• Experience on Replication configurations and troubleshooting, adding articles and syncing data.
• Troubleshooting SSIS Packages and working with dedicated team to fix it.
• Database security and user access on DB with Minimal level of permissions.
• Good experience on SSRS reports migration and troubleshooting.
• Monitoring the general SQL alerts and troubles.
• Knowledge on Scripting in T-SQL and PowerShell.
• Knowledge about monitoring tools – SolarWinds, S24.
• Working experience in Azure Managed Instance and Azure SQL Database, certification will be an added advantage.
• Experience in applying SQL Server service packs and database upgrades on same server and new server.
• Experience in Database performance tuning and troubleshooting users and application related issues
• Experience in continuous process improvement and automation using PowerShell
• Experience in HA solutions like Always ON setup and maintenance, Log shipping, Database mirroring and replication
• Experience in Upgrade, Patching and migration to On Prem and Cloud
• Experience in Database security and encryption setup using TDE and masking.
• Manage database backup and recovery, as well as disaster recovery planning
• Create, change, and improve SQL Server Agent tasks and maintenance plans.
• Work as part of a team and provide 24×7 support

Department: Applications

Position Review:
– Experience in Implementation of EPM cloud with strong Application – Development process experience on FCCS and good functional knowledge on consolidation process.
– Experience in Requirement Gathering & Solution Design.
– Desired functional knowledge (Understand of Income statement, Balance Sheet, different methods of consolidation and their calculations and disclosure in financial statement

Roll Description:
This role typically includes leading a project for implementation of Financial Close, Consolidation and Reporting using Oracle Financial Consolidation and Close Cloud Services (FCCS). The high level activities are: –

• Leading requirements discussions
• Analysing requirements around financial close, consolidation and reporting requirements
• Designing detailed components of the FCCS solution
• Mentoring the development team around complex situations
• Client co-ordination and driving discussions for design signoffs
• Support UAT activities
• Support production deployment

Account Reconciliation Techno-Functional Consultant will be responsible for the following activities:

• Driving requirements gathering and elicitation for Account Reconciliation process(es).
• Preparing Functional Specifications Document and walking through the same with relevant stakeholders for sign-off.
• Driving technical design and implementation of the Account Reconciliation solution.
• Driving Conference Room Pilot sessions with business users and ensuring their feedback is incorporated into the solution.
• Configuring and implementing ARCS application to meet the account reconciliation requirements.
• Developing metadata integration for loading account profiles into ARCS.
• Creating custom reconciliation reports, if necessary based on business requirements.
• Assisting in the preparation of system documentation (Design document, Test Cases etc) and training material.
• Performing Unit and System Integration Testing.
• Support User Acceptance Testing.
• Assisting with Production deployment and roll out.
• Supporting the Account Reconciliation solution post go-live.
• Driving System Integration Testing and supporting User Acceptance Testing. Production deployment and roll out.
• Providing stabilization support post go-live. Required Experience
• 9+ yrs of IT experience with min. 3-4 yrs focused primarily on Account Reconciliation processes.
• Designing and implementing Oracle Account Reconciliation Cloud (ARCS) solutions, Oracle Financial Consolidation and Close Cloud Services (FCCS) and EPBCS

Department: IT Support

Experience: 3-6 years

Required Skills:

• Proven work experience in the Help Desk, executing a variety of requests
• Hands on experience with help desk and remote desktop software
• Solid technical background, including network and firewall experience and laptop setup, Troubleshoot, deployment and disposal
• Work to enhance the process of laptop deployment and control
• Ability to communicate/resolve issues to a non-technical audience
• Experience in office365/o365 admin, Exchange experience will be added advantage
• Use department ticketing system to manage issues, document steps taken, and notify user when the issue is resolved.
• Proven project management/leadership experience and the ability to execute against a plan a plus and who can continually drive process efficiencies 
• Customer-service oriented with a problem-solving attitude
• Strong written and verbal communications skills
• Team management skills
• BSc degree in Computer Science, Information Technology or relevant field

Department: Cloud Engineering

Required Responsibilities:

• Monitor and analyse IT systems, networks, and applications for performance, security, and stability.
• Identify and report on issues or anomalies in a timely manner.
• Collaborate with cross-functional teams to troubleshoot and resolve technical problems.
• Assist in the development and maintenance of monitoring tools and processes.
• Contribute to the improvement of monitoring strategies and workflows
• Maintain accurate documentation of incidents, procedures, and best practices.
• Participate in on-call rotation as required.

Qualifications:

• Strong communication skills, both written and verbal.
• Basic understanding of IT concepts and terminology.
• Analytical mindset with the ability to identify and solve problems.
• Excellent attention to detail and commitment to accuracy.
• Willingness to work collaboratively in a team-oriented environment.
• Ability to make informed decisions in high-pressure situations.
• Previous experience in a similar role is a plus but not mandatory.

Shift Timing: 2 PM – 11 PM

Job Summery:

We are seeking a skilled and experienced MSBI Developer/Analyst with expertise in Power BI to join our dynamic team. The ideal candidate will have a strong background in Microsoft Business  Intelligence (MSBI) technologies and a proven track record of designing, developing, and maintaining BI solutions. In this role, you will work closely with business stakeholders to gather requirements, design data models, create reports and dashboards using Power BI, and support data-driven decision-making.

Key Responsibilities:

• Data Integration and ETL Development: Design, develop, and maintain ETL (Extract, Transform, Load) processes using SQL
  Server Integration Services (SSIS) to extract data from various sources and load it into data warehouses.
• Data Modeling: Create and maintain data models using SQL Server Analysis Services (SSAS) to support multidimensional and tabular data structures.
• Power BI Development: Design and develop interactive reports and dashboards using Power BI to provide insights to business users.
• Data Warehousing: Collaborate with the data warehousing team to optimize data warehouse design and performance.
• Data Analysis: Perform data analysis and ad-hoc queries to support business needs and troubleshoot data issues.
• Documentation: Document ETL processes, data models, and report specifications to ensure knowledge transfer and maintainability.
• Performance Tuning: Monitor and optimize the performance of MSBI solutions and Power BI reports to ensure efficient data processing.
• Collaboration: Collaborate with cross-functional teams, including business analysts, data scientists, and IT professionals, to understand business requirements and deliver effective BI
  solutions.

Qualifications:

• Bachelor’s degree in Computer Science, Information Systems, or a related field.
• Proven experience as an MSBI Developer/Analyst or similar role.
• Proficiency in Microsoft SQL Server, SSIS, SSAS, and SSRS.
• Strong SQL querying skills.
• Expertise in Power BI for data visualization.
• Knowledge of data warehousing concepts and best practices.
• Excellent problem-solving and analytical skills.
• Strong communication and teamwork abilities.
• Attention to detail and commitment to delivering high-quality solutions.
• Relevant certifications in MSBI, Power BI, or related fields (optional).

Department: Database Engineering 

Shift Timing: 2 PM – 11 PM

Job Summery:

We are seeking for a Database Administrator who is skilled and experienced in the installation, configuration, and administration of Oracle E-business Suite R12.1.3/R12.2.x environments. 

Key Responsibilities:

• Installation, upgrading and administration of Oracle EBS R12.1/R12.2 env’s.
• Patching and Cloning of EBS/Database env’s.
• ADOP and online patching, analyzing/resolving patching issues.
• Managing and Supporting Oracle EBS 12.1.x/12.2.x multitier env’s.
• Debugging EBS/Database Performance issues and tuning skills.
• Load balancing of application tier and setting up parallel concurrent processing.
• Oracle 12c, 19c Database administration.
• Upgrading Oracle Database to 12c/19c versions.
• Multitenant architecture. Container and Pluggable database administration and cloning.
• Configuration, Managing & Supporting Oracle RAC databases.
• Installation, Setup & Managing Oracle ASM.
• Oracle Data Guard,  RMAN.
• Setting up DR environment and supporting periodic DR drills.
• Working with Oracle Support.
• Work as part of a team and provide 24×7 support

Department: Applications

Key Responsibilities:

• 6+ years of experience in Oracle Apps R12 Development.
• Extensive Technical and Functional expertise in Apps 11i/12i in Financial, Projects, Manufacturing, HRMS its business-flows across modules.
• Extensive experience working with Oracle Order to Cash (O2C) and Procure to Pay (P2P) Life Cycles, Supply Chain Management, Multi Org Architecture and TCA Architecture.
• Expertise in RICE/CEMLI (Reports/ Interfaces/ Conversions/ Extensions) and Forms Personalization.
• Cloud technical experience is desirable.
• Experience on cloud data conversions and reports. Both OTBI and BIP.
• Cloud integration experience is a plus.
• Proficient user of tools like PL/SQL, Oracle Forms, Oracle Reports, OBIEE, XML Publisher, Discoverer, Workflows, SQL Loader, TKProf, FNDLoad, Unix commands, Unix scripting.
• Any experience in Oracle APEX, ADF, and Applications  Framework.
• Modules: AP, AR, GL, FA, PA, OM, INV, PO, PA, HR, iProc, iSupplier, OTL, Advanced Supply Chain, Advanced Pricing, etc.
• Must have R12 Upgrade experience.
• Extensive experience various phases of project lifecycle like planning, execution, post go-live support.
• Should be a very versatile team player with excellent communication skills coupled with strong analytical and inter-personal abilities.
• Fluent in English and ability to speak Spanish is an added advantage.
• Experience on Cloud ERP is a plus.
• Personal Attributes
• Good written and verbal communications skills.
• Good analytical, conceptual, and problem-solving abilities.
• Ability and initiative to learn and research new concepts, ideas, and technologies quickly.
• Ability to work in a team-oriented, collaborative environment.
• Self-motivated and competent to contribute time and effort to work assigned.
• Ability to learn new tools and technologies.
• Ability to organize, prioritize and execute tasks in a high-pressure environment as requested.
• Ability to work effectively in a multi-cultural environment.
  Good aptitude, analytical skills.

Department: Applications

Job Summery:

We are seeking an experienced Oracle SCM Functional Consultant with expertise in Oracle Fusion to join our dynamic team. The ideal  candidate will be responsible for the analysis, design, configuration, and support of Oracle Fusion Supply Chain Management solutions to meet
the business needs of our organization.

Key Responsibilities:

• Lead the implementation and support of Oracle Fusion SCM modules, including Inventory, Order Management, Procurement, and Manufacturing.
• Collaborate with business stakeholders to understand their requirements and translate them into functional specifications.
• Configure Oracle Fusion SCM applications to meet business requirements and ensure optimal performance.
• Provide expertise in the design and development of SCM processes and solutions.
• Conduct system testing, user training, and support during the implementation phase.
• Troubleshoot and resolve issues related to Oracle Fusion SCM applications.
• Develop and maintain documentation for system configurations, processes, and procedures.
• Stay updated with the latest Oracle Fusion SCM features and functionalities to provide recommendations for improvements.

Qualifications:

• Bachelor’s degree in Computer Science, Information Technology, Business Administration, or a related field.
• Minimum of 10 years of experience as an Oracle SCM Functional Consultant.
• Proven experience with Oracle Fusion SCM modules.
• Strong understanding of supply chain management processes and best practices.
• Excellent problem-solving and analytical skills.
• Strong communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Must have worked designing Integrations FDD’s and involved in End to End Testing
• Must know OTBI reports and designing FDD’s BIP reports

Department: Applications

Key Responsibilities:

• Outstanding communication skills written, verbal, and presentation abilities. This is the most important aspect.
• Must Take Accountability & Ownership of the Project/Accounts/Programs assigned
• A comprehensive understanding of major Oracle EBS/Cloud application streams such as SCM, Finance, and Manufacturing, coupled with industry knowledge at a high level. Must have the ability to articulate technical/functional concepts in business terms and present to senior management/client/other stakeholders
• Must have 10+ years experience in Oracle Cloud and Oracle EBS, with a predominant focus on recent experience in Oracle Fusion (Cloud) applications.
• Must have experience as Service Delivery Manager for 2 or more projects (Support/Implementation/Rollout/Upgrade)
• Must have experience in Planning and Execution/Control of the project including Timelines, Resources (Employees, Client, Vendors, Other 3rd Parties – Scheduling and Alignment), Budget & Cost
• Must have the experience to estimate the effort and challenge the technical/functional teams on the estimations done by them
• Must have the ability to ensure quality of the delivery
• Ability to deliver as an individual contributor with the creation of presentations, project plans, detailed issue, and risk tracking, maintaining program health information, and other detailed program and project management related deliverables
• Serve as the point of contact in support of ongoing project for client and internal
• Conduct Periodic Reviews and Meetings, Prepare Status Reports and share with Stakeholders
• Conduct Working Sessions with team sharing screens and helping the team resolve the issues technically/functionally
• Proficient in managing and effectively handling multiple projects simultaneously, ensuring successful outcomes across all endeavors.
• Leverage your expertise in cloud applications, cloud architecture, and comprehensive global support knowledge to facilitate discussions and guide decision-making processes related to program direction.
• Experience in designing and leading Change Management efforts in large business transformation projects highly beneficial
• Proactively initiate and guide open dialogues with teams, clients, and stakeholders, fostering an environment of trust and collaboration.
• Experience in OIC, BI, OTBI, SQL, PLSQL, workflows, Forms, OAF is advantage.
• Communicate/Escalate Employee performance concerns and/or status updates to leadership