Unlocking Enterprise Agility with
Vigilant’s Oracle Managed Services
Unlocking Enterprise Agility with Vigilant’s Oracle Managed Services
For enterprises running Oracle applications, the traditional break-fix support model no longer meets the demands of today’s dynamic, cloud-driven environment. CIOs and IT leaders need more than uptime—they need agility, security, and strategic guidance. Vigilant’s Oracle Managed Services offer a comprehensive solution that combines proactive monitoring, automation, and deep Oracle expertise to maximize your technology investment and enable faster business outcomes. Explore our whitepaper on how our Oracle managed services support our customers.
Why Traditional Support Falls Short
Many organizations still rely on basic managed services that only react to issues once they occur. This reactive model leads to extended downtimes, lack of visibility, and missed opportunities to modernize. With the complexity of Oracle Fusion Cloud, EBS, OIC, and EPM systems, this outdated approach is no longer sustainable.
What Makes Vigilant Different?
Vigilant redefines Oracle support with a modern, business-aligned approach:
Proactive 24x7 Monitoring
We detect issues before they become business disruptions. Our monitoring tools track application performance, integration flows, database health, and infrastructure usage in real-time.
AI-Enabled Automation
Automated ticketing, alerting, and self-healing scripts accelerate issue resolution while reducing human error. Our platform uses AI to identify trends, predict capacity needs, and highlight potential risks.
Security and Compliance Built In
Vigilant implements and monitors role-based access controls, patch levels, audit trails, and compliance with frameworks like SOX, HIPAA, and GDPR.
Flexible Service Tiers
Whether you need baseline support or a fully managed IT partnership, our Standard, Premium, and Enterprise tiers offer scalable services:
- Standard: Health checks, ticket triage, monitoring
- Premium: Automation scripting, performance tuning, service reviews
- Enterprise: COE-led testing, AI diagnostics, strategic planning
Seamless Onboarding and Transition
Vigilant uses a structured transition playbook to ensure minimal disruption when taking over support responsibilities. We assess your current Oracle footprint, document processes, and configure runbooks.
Maximizing Oracle Investments
Our managed services don’t just maintain your Oracle systems—they unlock new value. We optimize Oracle license usage, accelerate cloud adoption, support Redwood UX migration, and enable process improvements using AI and analytics.
A True Strategic Partner
Vigilant is more than a vendor. We act as an extension of your team. With certified Oracle experts, a dedicated Service Delivery Manager, and transparent communication, we align with your business goals and continuously improve your IT operations.
Conclusion
In a market that demands speed, security, and innovation, Vigilant’s Oracle Managed Services deliver the agility your enterprise needs. Let us help you move from reactive support to strategic enablement—with 24×7 monitoring, AI-driven insights, and a focus on business outcomes.
Want to learn how Vigilant can improve your Oracle support model? Reach out for a consultation today.