Vigilant Technologies

EBS Upgrade | Cloud Migration | Managed Support

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Tailored Oracle E-Business
Suite Solutions to Drive
Your Enterprise Success

Vigilant’s Oracle E-Business Suite Services help enterprises modernize, integrate, extend, and optimize their investment. Together with our Oracle EBS managed services, our customers engage us for comprehensive Oracle EBS services with which they maintain operational excellence, drive innovation, and prepare for the future. From global implementations and upgrades to cloud migration and post-merger integration, our team helps maximize the return on your Oracle EBS platform.

Core Oracle EBS Services

Modernize your Oracle EBS environment and extend system life with expert-led upgrades to R12.2.x.

Upgrade services include:

  • Application and database upgrades and administration
  • Upgrade readiness assessment
  • Custom component assessment, retrofit, and redeployment
  • Program and project management
  • Data migration and validation
  • Testing and validation
  • User change management and training
  • Post-upgrade support and stabilization

Deliver full-scale Oracle EBS implementations and rollouts that meet global business needs while ensuring local compliance.

Implementation and rollout services include:

  • Pre-implementation assessment
  • Solution design and deployment
  • Global, national, and local rollouts
  • Oracle instance consolidation
  • Integration with other business systems
  • Post go-live stabilization and ongoing application support

Plan the optimal path forward—upgrade, hybrid architecture, or full Oracle Fusion Cloud ERP.

Roadmap assessment services include:

  • Infrastructure and performance health checks
  • Database and applications assessment
  • Customization impact and opportunity review
  • Map and gap analysis
  • Strategic planning and scope definition
  • Resource planning and phased delivery model
  • Cost estimation and business case development
  • Training, testing, and user readiness

Gain control over legacy customizations and prepare for a more agile, supportable future.

Customization services include:

  • Comprehensive CEMLI inventory and analysis
  • Impact assessment and rationalization
  • Code remediation and retrofit for R12.2 or cloud readiness
  • Redesign of legacy forms, workflows, and reports
  • Modernization using OA Framework, BI Publisher, Web ADI
  • Automated regression testing
  • Documentation and user retraining

Accelerate synergy realization through rapid integration of acquired companies into your core EBS platform.

Integration services include:

  • Consolidation of existing EBS instances
  • Migration from third-party ERP or manual systems
  • Master data harmonization
  • Custom integrations via APIs, EBS Open Interfaces, or OIC
  • Financial and operational reporting alignment
  • Historical data migration and reconciliation
  • System access provisioning and security model updates
  • Testing, user onboarding, and change management

Lift and shift Oracle EBS to OCI for improved scalability, performance, and lower total cost of ownership.

EBS to OCI migration services include:

  • Discovery and planning
  • Infrastructure provisioning
  • Application and database migration
  • Post-migration performance tuning and validation
  • OCI-native monitoring and management
  • 24×7 support for OCI-hosted environments

Enable real-time operational insights with Oracle ECC, helping users drill into actionable data without custom development.

ECC services include:

  • ECC demonstration and use case alignment
  • Quick start deployment and configuration
  • Production rollout across business units
  • ECC dashboard enhancement and KPI mapping

Improve productivity and reduce manual effort through RPA-enabled EBS processes.

Automation use cases include:

  • Invoice and journal automation
  • Data extraction and reconciliation
  • Inventory cycle tasks and reporting workflows
  • Payroll validation and compliance automation
  • Use of bots for high-frequency user interactions

Keep your Oracle EBS environment secure, compliant, and continuously optimized.

Managed services include:

Application Maintenance

  • 24/7 system monitoring
  • Predictive failure alerts and proactive issue resolution
  • Root-cause analysis and auto-correction routines
  • Monthly health checks and performance reviews

Patch Management and Testing

  • Structured change management and regression testing
  • Customization-aware patch validation
  • Reduced TCO through automation and reusable testing frameworks
  • Regulatory compliance support
  • Minimal business disruption during patching cycles

Flexible Delivery Models

  • Subscription-based, fixed-scope, or pay-as-you-go support
  • Onsite, offshore, nearshore, or hybrid teams
  • SLA-backed managed services with named resources

Reduce Costs. Maximize Productivity. Let's Talk

    Modernize your Oracle EBS environment and extend system life with expert-led upgrades to R12.2.x.

    Upgrade services include:

    • Application and database upgrades and administration
    • Upgrade readiness assessment
    • Custom component assessment, retrofit, and redeployment
    • Program and project management
    • Data migration and validation
    • Testing and validation
    • User change management and training
    • Post-upgrade support and stabilization

    Deliver full-scale Oracle EBS implementations and rollouts that meet global business needs while ensuring local compliance.

    Implementation and rollout services include:

    • Pre-implementation assessment
    • Solution design and deployment
    • Global, national, and local rollouts
    • Oracle instance consolidation
    • Integration with other business systems
    • Post go-live stabilization and ongoing application support

    Plan the optimal path forward—upgrade, hybrid architecture, or full Oracle Fusion Cloud ERP.

    Roadmap assessment services include:

    • Infrastructure and performance health checks
    • Database and applications assessment
    • Customization impact and opportunity review
    • Map and gap analysis
    • Strategic planning and scope definition
    • Resource planning and phased delivery model
    • Cost estimation and business case development
    • Training, testing, and user readiness

    Gain control over legacy customizations and prepare for a more agile, supportable future.

    Customization services include:

    • Comprehensive CEMLI inventory and analysis
    • Impact assessment and rationalization
    • Code remediation and retrofit for R12.2 or cloud readiness
    • Redesign of legacy forms, workflows, and reports
    • Modernization using OA Framework, BI Publisher, Web ADI
    • Automated regression testing
    • Documentation and user retraining

    Accelerate synergy realization through rapid integration of acquired companies into your core EBS platform.

    Integration services include:

    • Consolidation of existing EBS instances
    • Migration from third-party ERP or manual systems
    • Master data harmonization
    • Custom integrations via APIs, EBS Open Interfaces, or OIC
    • Financial and operational reporting alignment
    • Historical data migration and reconciliation
    • System access provisioning and security model updates
    • Testing, user onboarding, and change management

    Lift and shift Oracle EBS to OCI for improved scalability, performance, and lower total cost of ownership.

    EBS to OCI migration services include:

    • Discovery and planning
    • Infrastructure provisioning
    • Application and database migration
    • Post-migration performance tuning and validation
    • OCI-native monitoring and management
    • 24×7 support for OCI-hosted environments

    Enable real-time operational insights with Oracle ECC, helping users drill into actionable data without custom development.

    ECC services include:

    • ECC demonstration and use case alignment
    • Quick start deployment and configuration
    • Production rollout across business units
    • ECC dashboard enhancement and KPI mapping

    Improve productivity and reduce manual effort through RPA-enabled EBS processes.

    Automation use cases include:

    • Invoice and journal automation
    • Data extraction and reconciliation
    • Inventory cycle tasks and reporting workflows
    • Payroll validation and compliance automation
    • Use of bots for high-frequency user interactions

    Keep your Oracle EBS environment secure, compliant, and continuously optimized.

    Managed services include:

    Application Maintenance

    • 24/7 system monitoring
    • Predictive failure alerts and proactive issue resolution
    • Root-cause analysis and auto-correction routines
    • Monthly health checks and performance reviews

    Patch Management and Testing

    • Structured change management and regression testing
    • Customization-aware patch validation
    • Reduced TCO through automation and reusable testing frameworks
    • Regulatory compliance support
    • Minimal business disruption during patching cycles

    Flexible Delivery Models

    • Subscription-based, fixed-scope, or pay-as-you-go support
    • Onsite, offshore, nearshore, or hybrid teams
    • SLA-backed managed services with named resources
    EBS Upgrade

    Upgrade critical EBS environment by identifying areas to drive innovation and enhancing current processes.

    EBS services include:

    EBS Implementation & Rollouts

    End-to-end Oracle EBS implementations & rollouts for organizations including their international subsidiaries, standardize processes, and diverse statutory requirements.

    EBS implementation & rollout services include:

    EBS Roadmap Assessment

    Select the best option to modernize existing EBS environment – upgrade to EBS, adopt Hybrid strategy, or move entirely to the Oracle Cloud.

    EBS Roadmap Assessment includes:

    Enterprise Command Centers

    Using Oracle EBS Enterprise Command Centers Vigilant can help you in using sophisticated charts and reports to drill down data without the need for development, allowing them to make better decisions faster.

    Our ECC services include:

    EBS Migration to OCI

    Migrate Oracle EBS applications seamlessly to Oracle Cloud (OCI). The Lift & Shift cloud migration model moves existing applications to run on virtual servers in the public or private cloud, without redesigning or re-implementing applications.

    Our EBS migration to OCI service includes:

    EBS Managed Services

    Application Maintenance and Patch Management & Testing.

    Application Maintenance:

    Patch Management & Testing:

    Why Vigilant?

    Leading Oracle Partner in North America with 20+ years of EBS and Oracle Cloud experience

    Proven success across finance, manufacturing, healthcare, insurance, and public utilities

    Proprietary accelerators and toolkits for reporting, patching, automation, and migration

    Trusted by Fortune 500 and high-growth mid-market companies

    Oracle-certified experts with global delivery capabilities

    Frequently Asked Questions: Oracle EBS Services

    What versions of Oracle EBS do you support?

    We support Oracle E-Business Suite from version 11.5.x through R12.2.x, including patching, upgrade, and administration.

    Can Vigilant help with highly customized Oracle EBS environments?

    Yes. We specialize in assessing, retrofitting, and modernizing custom forms, workflows, reports, and extensions. We also provide strategies to reduce technical debt and prepare for Oracle Cloud ERP migration.

    How long does an EBS upgrade to 12.2 typically take?

    The timeline depends on your starting version and the number of customizations. Most projects take 3–6 months, including testing and user training.

    Do you offer EBS to Oracle Fusion Cloud ERP migration?

    We design phased roadmaps to migrate from EBS to Oracle Fusion ERP, including coexistence strategies, data migration, and cloud readiness assessments.

    Can you support our EBS system after migrating to Oracle Cloud Infrastructure (OCI)?

    Yes. Vigilant provides end-to-end OCI migration and 24×7 support post-migration, including system monitoring, performance tuning, and cost optimization.

    What is a CEMLI framework in Oracle EBS?

    CEMLI stands for Configuration, Extension, Modification, Localization, and Integration. It is Oracle’s framework for classifying and managing customizations within E-Business Suite.

    • Configuration includes setups and parameters that tailor the application without code changes
    • Extension refers to adding new functionality through supported APIs or custom objects
    • Modification involves altering standard Oracle code (which is generally discouraged)
    • Localization customizes the system for legal or statutory compliance in specific countries
    • Integration enables data exchange with external systems using open interfaces, APIs, or middleware
      Vigilant uses this framework to assess customization impact, reduce risk, and guide modernization efforts.
    Do you provide support for mergers and acquisitions?

    Absolutely. We help integrate newly acquired businesses into your EBS environment, regardless of their existing ERP or system maturity.

    What industries does Vigilant serve?

    We serve organizations in insurance, healthcare, manufacturing, financial services, public utilities, and more.

    Do you offer Oracle EBS managed services with SLAs?

    Yes. We offer flexible, SLA-backed managed services with options for 24×7 support, monthly reviews, proactive patching, and continuous performance monitoring.

    Is Oracle ECC (Enterprise Command Center) included in your services?

    Yes. We help clients deploy, configure, and extend Oracle ECC dashboards for enhanced decision-making and self-service analytics.

    How do I get started?

    Contact us to schedule an Oracle EBS assessment. We’ll help evaluate your environment and recommend the right upgrade, support, or transformation strategy.

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