Customer Case Study
OmniMax: Upgrading
Oracle EBS & ASCP While
Expanding Warehouse Mobility
OmniMax: Upgrading Oracle EBS & ASCP While Expanding Warehouse Mobility
Key Facts
Customer
OmniMax International, Inc.
Industry
Manufacturing / Building Products
Engagement Type
Fixed-Price Upgrade
Starting Version
Oracle EBS & ASCP R12.2.9
Target Version
R12.2.14 (R12.2.15 if released)
Vigilant 360° Engagement
- DBA Upgrade Services
- CEMLI / APEX Retrofit
- Application Testing
- Project Management & Governance
- Post-Go-Live Hypercare
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Oracle Products Supported
- E-Business Suite (EBS) R12.2
- Advanced Supply Chain Planning (ASCP)
- Warehouse / Mobile Supply Chain Applications
Challenge
OmniMax International was running Oracle E-Business Suite and Oracle Advanced Supply Chain Planning on R12.2.9 and needed a structured path to R12.2.14 — with the flexibility to move to R12.2.15 instead, should Oracle release it during the project.
The upgrade needed to do more than move a version number. OmniMax’s existing CEMLI and APEX customizations had to be preserved and retrofitted without adding new, unplanned customization. At the same time, the warehouse team needed expanded mobile capabilities: more flexible picking options based on additional documents, mobile device enhancements for faster order picking, and more configurable picking, packing, and shipping workflows — all without expanding scope into unrelated new features or a database upgrade (23ai was not yet certified on OmniMax’s AIX platform).
Solution
Vigilant 360 delivered the upgrade as a fixed-price, milestone-based engagement structured around two non-production iterations and one production cutover.
- Upgraded EBS and ASCP from R12.2.9 to R12.2.14, with DBA workstreams covering FMW and upgrade patches, ECC upgrade, CPU patches, and post-upgrade validation.
- Retrofitted CEMLI and APEX customizations to the new version and refreshed the related documentation.
- Enabled expanded warehouse mobile picking, packing, and shipping configurations within the agreed functional scope.
- Ran full application end-to-end testing in DEV and UAT, with OmniMax reviewing, extending test scenarios, and providing sign-off.
- Managed the project through daily stand-ups, weekly status reporting to the OmniMax PMO, and a jointly built detailed project plan.
- Provided post-go-live hypercare to stabilize the environment after the production upgrade.
IMPACT
| R12.2.9 → R12.2.14/15
EBS + ASCP Upgrade |
2 Non-Prod + 1 Prod
Structured Iteration Path |
2 Weeks Post-Go-Live Hypercare |
|
Technical Upgrade Path ● EBS upgrade 12.2.9 → 12.2.14 ● ASCP upgrade 12.2.9 → 12.2.14 ● CEMLI (incl. APEX) retrofit ● ECC upgrade and CPU patching ● Post-upgrade DBA validation |
Application & Functional Testing ● End-to-end application testing ● Warehouse mobile configuration testing ● OmniMax-led scenario review & sign-off ● Issue resolution across DEV and UAT ● Test case documentation |
Warehouse Mobility Enhancements ● Expanded picking options based on additional documents ● Mobile device enhancements for faster order picking ● More configurable picking, packing & shipping workflows ● Enhanced configuration to match warehouse throughput needs |