20+ Years of Oracle Applications Experience

Oracle Cloud Applications Support
ERP | SCM | HCM | EPM

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Oracle Applications Support Service Offerings

For any organization, Oracle Applications (on-premise or Cloud) is an investment with goals – and no matter how big those goals are, Vigilant has the expertise & knowledge to help you in achieving them.
With our 20+ years of Oracle Applications experience, we have supported a wide range of large and small operations for applications across the Oracle technology stack.

Our On-Demand Oracle Applications Support Management Services Includes

E-Business Suite
Cloud ERP
Cloud HCM
EPM

Oracle Applications Support Activities

Application Support

  • User Inquiries
  • Master Data Maintenance
  • Business Process & System Configuration
  • Security Maintenance
  • Report, Support & Enhancements
  • Integration Support
  • Conversion & Data Loads
  • Tenant Maintenance

Release Management

  • Breaks / Fix/ Enhancements
  • Cross Platform Release
  • Weekly Release Impact Analysis
  • Major Release Analysis
  • Major Release Regression Testing
  • User Adoption

Application Enrichmen

  • Reporting / Analytics
  • New Module Implementation
  • Self-service / Mobility
  • Additional Integrations
  • Mergers / Acquisitions

Why Vigilant

Oracle Platinum Partner with 275+ Oracle Experts On-shore, off-shore & hybrid engagements available to offer you an affordable yet effective blended service model
Certified and Experienced Consultants-focused ll Oracle modules including ERP, HCM, SCM, EPM & more (Configuration, setup and process assistance)
Cloud Implementations & Managed Services Delivered numerous cloud implementations & managed services worldwide for companies of all sizes
Flexible Managed Service Plans Flexible managed service plans with 24 x 7 x 365 support (Guaranteed 15 minute or less response time for critical issues
Key Service Highlights Guaranteed SLAs, pay as you use and expand scope on-demand

We’ve earned the trusts of 250+ Enterprise clients with our seamless delivery.

Can we earn your trust by executing any one of the following initiatives?

  • Any Ad hoc Projects
  • Long Standing Critical Issues
  • Reporting needs
  • Testing Services for quarterly patch updates
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